I was talking a planner friend the other day, and he was worrying about everyone wearing headphones as they sit in their collaboration-fostering & creatively-designed open plan environment. Even creative teams are sitting there, wired to their individual iTunes playlists, occasionally taking their earbuds out to run a line past the other.
An agency should be all about people bouncing ideas around, right? Getting the right people together to solve problems?
OK, we all need a distraction-blocker, but do we really want an agency full of solipsists?