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Great Quotes for Planners #65 -McLuhan on research

Rearview2  

"Trying to predict the future based on research is like trying to drive a car by looking in the rear-view mirror."
                                            -Marshall McLuhan


Meme Huffer would like to thank Dave Trott for unearthing this (and many more) in last week's Campaign Private View (oddly, not online). I've been shamelessly stealing that McLuhan line for years, but had forgotten the source.

Photo courtesy: Sr. Arrastrao

J.G. Ballard RIP

JG_Ballard_1387195c

Regular readers will know that we have a fondness for Ballard up here in Huffer Towers, and we mourn his passing over this past weekend. The world has lost one of its true visionaries, a man who was unafraid to examine that which scuttles back into the darkness when the rocks of our civilisation (or should that be "civilisation"?) are overturned.

We'll leave you with a selection of thoughts and quotes from the man himelf:

“Twenty years ago no one could have imagined the effects the Internet would have: entire relationships flourish, friendships prosper…there’s a vast new intimacy and accidental poetry, not to mention the weirdest porn.”

"Electronic aids, particularly domestic computers, will help the inner migration, the opting out of reality. Reality is no longer going to be the stuff out there, but the stuff inside your head. It's going to be commercial and nasty at the same time."

"I would sum up my fear about the future in one word: boring. And that's my one fear: that everything has happened; nothing exciting or new or interesting is ever going to happen again... the future is just going to be a vast, conforming suburb of the soul."


"Consumerism is the greatest device anyone has invented for controlling people... For some particular reason, they call it shopping. But it's really the purest form of politics."



Great Quote for Planners #63 - Beyond the quant

Poker
"If scientific reasoning were limited to the logical processes of arithmetic, we should not get very far in our understanding of the physical world. One might as well attempt to grasp the game of poker entirely by the use of the mathematics of probability."


Or, to put it another way, you need to think beyond the numbers, beyond the measurable and predictable.
Look at irrational as well as rational behaviours.

And don't forget to pay to attention to the lies while you're looking for the truth.



Great Quotes for Planners #62 - Read around

Indiapaper

"I find that a great part of the information I have was acquired by looking up something and finding something else on the way."

- Franklin Pierce Adams

I was having a great chat with a colleague this morning (hi Jane!) about how one finds interesting things -y'know, the little factoids and opinion pieces that may lead to insights one day. Then I serendipitously stumpled upon this quote, which kinda sums up the point I was making about the importance of reading actual newspapers and magazines rather than just skimming the headlines of RSS feeds.

Don't get me wrong -searching for stuff online is great, but it makes it harder to learn about the things that you don't know that you don't know...


Photo: Cameron MacMaster @ flickr

Great Quotes for Planners #61 -Avoiding the well-known

If you want to avoid being involved in yet another beer (or cider) in which three guys walk into a bar with ensuing hilarity (note that it's always three -one would be a lonely alcoholic loser and two could be gay... and its best of one could be black, while you're at it please), then please heed Mencken's advice:

"There is always a well-known solution to every human problem
-neat, plausible, and wrong." 
-H.L. Mencken


Dig deeper. Question the obvious. And, please, avoid "conventional wisdom" like the plague.

Great Quotes for Planners #60 -keep your eyes open

Yogi Berra 52

"You can observe a lot just by watching"
-Yogi Berra


For me, this quote nails one of the joys of planning -figuring out what people really think, need and want.

All too often, the lens of the focus group will distort the subject of your enquiry and the statistics can obscure rather than reveal the truth (it is true that the average person has one breast and one testicle, but that doesn't help us much).

So get out there in the real world. Don't just sit behind glass. Talk to people about what makes them tick. Be curious. Notice stuff.

Great Quotes for Planners #59 -On talented assholes

Hst

I've just discovered (literally, on my suit's bookcase) a book called "Kiss & Sell". It is not only full of great crit of real-world press and poster work, but its also peppered with useful quotes from everyone from Lao Tzu to Bill Bernbach. I was about to strip-mine it for GQFP, but got stopped dead in my tracks by this paragraph from Steve Hayden's foreword:

"David Ogilvy said that we should hire gentlemen with brains. Of course, that was when you had ten employees for every million dollars in billing. These days, thanks to the agglomerations that have taken most of the profit out of the business, we can afford less than a quarter of a person for every million in dollars. So I suggested that we change our policy to hiring assholes with talent. They're harder to live with, but they do deliver a better ROI than gentlemen and gentlewomen."


Now, I've worked in agencies run by gentlemen, and also in agencies dominated by talented assholes. And I'll take the latter everytime.

Yes, intelligence and politeness will allow an agency to deliver a consistently 'good' standard of  work. But this same culture can also inhibit the leap from 'good' to 'great'.

Better a culture that accepts the need for challenges and questions, a culture which believes in for tempering strategies and creative work in the fires of argument and review. A culture that refuses to settle for 'good'.

image of Hunter S. Thompson via ffffound.com

Words matter

A lot has been written about "Brand Obama" lately, about the importance of taking a cohesive values-based position vs the Clinton-esque (well, Mark Penn-esque) micro-targetted, focus-grouped scattergun approach. About the importance of the Obama campaign's seamless embrace of all things digital. About his use of iconic brand images.

I was putting together a presentation for a client last week, where we had to impress the importance of a new brand positioning on the wider organisation, and this bite from Obama's speech in Wisconsin from February last year really crystallized it for me.


As planners, creatives and marketers, we spend an awful lot of time creating brand models, discussing brand attributes ('are we "authentic" or "natural"') crafting propositions and honing endlines. Yes, we have moodboards and steal-o-matics, but the most powerful tool that we have is words.

But for these words to work, they have to have real power. They have to be true to the brand, not mere puffery. They have to resonate, both with the consumer and with all other stakeholders. So we need to choose these words carefully.

Because words matter.

Great Quotes for Planners #58 -on mistakes

"Always make new mistakes" - Esther Dyson


If we keep doing the same thing, we'll get the same results. We need to be unafraid to experiment, to try new approaches. And we need to be unafraid of cocking up and of failing.

And we need to be unafraid of people saying this:

Wtf

image borrowed from Michael Roulier (do let me know if you object!)

Great Quotes for Planners #57 - Jarmusch (& Godard) on originality

Jarmuschquote
Loving this, found over at ffffound but originally from Mark Malazarte

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